I have a Matterport subscription that I used with my iPhone and was very pleased. Even more pleased when I saw this available that included a year of subscription. Matterport will not provide credit for this promo with an existing account. No problem I thought, I will just cancel and start a new account. But no, Matterport's website now says this promo code has expired or already used. I have already spent probably an hour on the phone to find out that the promo can't be used with if you already have an account. At the time I ordered this I had only had the service for a month. When the package arrived I had just been charged for my second month (which expired yesterday). Now I have to spend more time to get this issue resolved. I have a suspicion that it will not, just based on my previous calls. The reps I spoke to were clueless about this promo. The service is $9.99 per month. If I am unable to use the promo, I have paid $130 for something I could buy direct for $90. Not happy and normally wait until issues are resolved or not before reviewing, but I feel scammed at this point.
I’ve spent a lot of money (really, a lot) as a real estate agent hiring Matterport guys to make virtual tours of my home listings. While the top-of-the-line equipment in the hands of an expert will still be best (and on my highest end listings, I’ll still hire out) this makes a scan so close in quality that I can do 80 percent of the homes myself without feeling that I’m shortchanging the client at all (it helps that I’m also a photographer). The biggest takeaway is that any agent at any level who isn’t willing to invest the time to create a Matterport tour of ANY listing at this point isn’t fully representing their client’s properties. It’s a cheap investment that absolutely pays off (assuming you have a high end iPhone).
The device worked beautifully, as advertised. The cheap plastic tripod broke after its first use.